Privacy Policy
Last updated 16 October 2026
In plain words
- We collect what you give us (profile, answers, documents) and basic usage data.
- We use it to run Korixa and deliver the services you ask for.
- We do not sell your data.
- You can export or delete your data from your profile.
This explains what personal data Korixa Labs collects, why, who we share it with, how long we keep it, and the rights you have under Nigeria's data protection law (the Nigeria Data Protection Act 2023 and related regulations) and similar laws. Korixa Labs is the controller of your data.
1. What we collect
- Account details: your full name, email address, country and a hashed password (or your Google sign-in identity).
- Your startup and readiness: startup name, sector and stage, your KIRA™ answers and scores, checklist and lesson progress.
- Things you write: messages, community posts, questions for office hours, Founder AI conversations, service request briefs and files or links you share with our team.
- Payments: which plan you have and payment status. Card and bank details are handled by Paystack and Stripe; we never see or store them.
- Technical data: sign-in sessions, device and browser details, and notification subscriptions you choose to turn on.
- Notes from our team: private notes our advisors keep about your work with us. You can ask to see them.
2. Why we use it, and our lawful basis
- To run your account and deliver Korixa (assessments, community, office hours, services): this is necessary to perform our contract with you.
- To take payments and keep records: contract and legal obligation.
- To keep Korixa safe (preventing abuse, moderating the community, audit logs of sensitive actions): our legitimate interests.
- To send notifications and emails you ask for, such as reminders and updates: your consent, which you can withdraw in settings.
- To power Founder AI and premium analysis using what you provide: contract, and your consent when you choose to use those features.
When you sign up we record that you accepted these documents, which version, and when. We do not sell your personal data and we do not run advertising trackers.
4. How long we keep it
- Your account data: until you delete your account.
- Payments: Paystack and Stripe keep their own records for as long as the law requires them to. Our own record of your plan is deleted with your account.
- Security and audit logs: up to 24 months.
- Backups: removed on a rolling schedule after deletion.
5. Your rights
You can, at any time:
- Access and download your data: use “Download my data” on your profile page.
- Correct your name and country on your profile page, or ask us to fix anything else.
- Delete your account and personal data: use “Delete my account” on your profile page.
- Withdraw consent for notifications in settings, or object to or restrict how we use your data by emailing us.
- Complain to the Nigeria Data Protection Commission, or to the regulator in your own country, if you think we have handled your data unlawfully. We would appreciate the chance to fix it first.
7. Security
Data is encrypted in transit. Access to data is limited by role and enforced in the database, our team's sensitive actions are logged, and we limit how often key actions can be repeated to prevent abuse. No system is perfectly secure; if a breach affecting you occurs we will tell you and the regulator as the law requires.
8. Children and changes
Korixa is for adults and is not directed at anyone under 18. If we change this policy in a way that matters, we will ask you to review and accept it again. Contact us at hello@korixa.com for anything in this policy.
Questions about this document? Email hello@korixa.com.